Dear Customer, please review our Return & Exchange Policy carefully before placing your order.
Items sold are non-refundable. We gladly offer exchanges within 14 working days of delivery under the following conditions:
⚠️ IMPORTANT CONDITIONS
- Hygiene Requirements: Garments must be unworn, unwashed, undamaged, and in their original packaging.
- Exclusions: PANTIES CANNOT BE EXCHANGED due to hygiene reasons.
- Channel Restriction: Articles purchased online cannot be exchanged at physical outlets.
- Sale Items: Articles bought on sale will be exchanged at the original sale percentage value.
HOW TO INITIATE AN EXCHANGE
→ Step 1: Contact Us
- Verify size or article availability by sharing your order details and a picture reference of the item through any medium below.
→ Step 2: Return Shipping
- Karachi Orders: Can be replaced via rider with a flat fee, owing that conditions are met.
- Other Cities: Send the parcel back to our return address below and share the tracking details with us. Customers bear the return shipping cost; bebelle covers the re-dispatch cost.
→ Step 3: Quality Check & Dispatch
- Include the original invoice inside the package. Once our Quality Control team checks and approves the garment, your new item will be dispatched.
- Price differences will be charged where applicable.
bebelle reserves the right to refuse any exchange if the above conditions are not met.
Thank you for choosing bebelle.
bebelle Sales Team