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Exchange Policy

Dear Customer, please review our Return & Exchange Policy carefully before placing your order.

Items sold are non-refundable. We gladly offer exchanges within 14 working days of delivery under the following conditions:

⚠️ IMPORTANT CONDITIONS
  • Hygiene Requirements: Garments must be unworn, unwashed, undamaged, and in their original packaging.
  • Exclusions: PANTIES CANNOT BE EXCHANGED due to hygiene reasons.
  • Channel Restriction: Articles purchased online cannot be exchanged at physical outlets.
  • Sale Items: Articles bought on sale will be exchanged at the original sale percentage value.
HOW TO INITIATE AN EXCHANGE

→ Step 1: Contact Us

  • Verify size or article availability by sharing your order details and a picture reference of the item through any medium below.

→ Step 2: Return Shipping

  • Karachi Orders: Can be replaced via rider with a flat fee, owing that conditions are met.
  • Other Cities: Send the parcel back to our return address below and share the tracking details with us. Customers bear the return shipping cost; bebelle covers the re-dispatch cost.

→ Step 3: Quality Check & Dispatch

  • Include the original invoice inside the package. Once our Quality Control team checks and approves the garment, your new item will be dispatched.
  • Price differences will be charged where applicable.

bebelle reserves the right to refuse any exchange if the above conditions are not met.

Thank you for choosing bebelle. 💜
bebelle Sales Team

Contact Us


WhatsApp: +92-339-2323553
Email: sales@bebellepk.com
Facebook: @bebelleofficial
Instagram: @official.bebelle

RETURN ADDRESS


Mode Infinite Limited
31/H, Sector 23, Korangi Industrial Area, Karachi
021-35113732 / 0339-2323553