Last Updated: September 2026

Welcome to bebelle. This website, bebellepk.com, is operated by Mode Infinite Limited, trading under the brand name bebelle.

By accessing our website, creating an account, placing an order, or using any of our services, you agree to the following Terms & Conditions. Please read them carefully before making a purchase.

1. General

These Terms & Conditions govern your use of bebellepk.com and all purchases made through the website.

By placing an order with bebelle, you confirm that:

• The information provided by you is accurate and complete.
• You are authorized to use the selected payment method.
• You have reviewed the product details, size, colour, price and quantity before completing your order.
• You agree to our Exchange Policy, Order & Shipping Policy and Privacy Policy.

bebelle reserves the right to update or amend these Terms & Conditions where necessary. Any changes will become effective once published on the website.

2. Products & Product Information

We make reasonable efforts to ensure that product descriptions, photographs, colours, sizes, specifications and prices displayed on our website are accurate.

However:

• Colours may appear slightly different depending on screen or device settings.
• Lace patterns, prints and other design elements may vary where specifically mentioned on the product page.
• Product availability is subject to stock.
• Minor variations in products may occur due to manufacturing or production processes.

The availability of a product on the website does not guarantee that the item will remain available until the order has been processed and confirmed.

3. Pricing

All prices displayed on bebellepk.com are in Pakistani Rupees (PKR) unless stated otherwise.

Prices, promotions and discounts may change without prior notice.

The price charged for a product will normally be the price displayed at the time the order is successfully placed, subject to verification of any technical, pricing or promotional errors.

If an incorrect price is displayed due to a technical or administrative error, bebelle reserves the right to cancel the affected order. Where an online payment has already been received for such an order, the amount charged will be reversed or refunded through the applicable payment process.

4. Orders

Placing an order on our website constitutes an offer to purchase the selected products. Receipt of an order does not necessarily constitute final acceptance.

All orders are subject to:

• Product availability;
• Successful order verification;
• Successful payment, where online payment has been selected;
• Verification of customer and delivery information; and
• Compliance with our website policies.

Orders may also be confirmed through our automated confirmation system or by a bebelle representative where required.

If an item becomes unavailable after an order is placed, we may contact the customer regarding an alternative product, modification or cancellation of the affected item/order.

bebelle reserves the right to refuse or cancel an order in cases including suspected fraud, incorrect information, pricing errors, stock unavailability, abuse of promotions, breach of these Terms & Conditions, or other reasonable operational circumstances.

5. Payment Methods

Customers may select from the payment methods made available at checkout, which may include:

• Online Payment
• Cash on Delivery (COD)

Cash on Delivery is available for eligible orders in accordance with our Order & Shipping Policy. Orders exceeding the permitted COD value may require advance online payment.

Online payments are processed through authorized third-party payment gateway/service providers.

By selecting online payment, you authorize the relevant payment service provider to process the transaction for the total amount displayed at checkout.

bebelle does not require customers to provide their card PIN or online banking password directly to bebelle.

Payment options available at checkout may vary depending on the order value, payment provider, delivery location or other applicable conditions.

6. Online Payment Confirmation

An online order will only be considered successfully paid after confirmation is received from the relevant payment gateway or financial institution.

If payment is declined, interrupted or unsuccessful, the order may remain unpaid, fail to process or be cancelled.

In some cases, a customer’s bank or card issuer may temporarily reserve an amount even if a transaction is unsuccessful. Such authorization holds are controlled by the customer’s bank or payment service provider and are normally released according to their respective policies.

Customers should contact their bank or payment provider if they have questions regarding a pending authorization or unsuccessful payment.

7. Payment Security

We take reasonable steps to provide a secure online shopping experience.

Payment information may be transmitted directly to authorized payment processors and financial institutions for transaction processing, verification, fraud prevention and related services.

The handling of personal information is further governed by our Privacy Policy.

Customers are responsible for ensuring that they use secure devices and networks when providing payment information online.

8. Order Cancellation

An order may be cancelled before processing or dispatch where operationally possible.

Once an order has entered processing or has been dispatched, cancellation may no longer be possible.

bebelle may cancel an order due to:

• Product unavailability;
• Failed or unverified payment;
• Failure to confirm the order where confirmation is required;
• Incorrect customer information;
• Suspected fraudulent activity;
• Pricing or technical errors;
• Violation of website policies; or
• Other unforeseen operational circumstances.

For further information regarding order processing and confirmation, please refer to our Order & Shipping Policy.

9. Refunds, Returns & Exchanges

Unless otherwise specifically stated, items purchased from bebelle are non-refundable and non-returnable.

Eligible products may be exchanged within 14 working days from the date of delivery, subject to the requirements of our Exchange Policy.

Products submitted for exchange must meet the applicable hygiene and quality requirements, including being unworn, unwashed, undamaged and returned with the required packaging and documentation.

For hygiene reasons, certain products, including panties/knickers, are strictly non-exchangeable.

Approval of an exchange is subject to inspection and approval by the bebelle Quality Control team.

Please review our Exchange Policy before completing your purchase.

10. Shipping & Delivery

Orders are delivered through third-party courier and logistics partners.

Applicable delivery charges are displayed or calculated according to our current shipping terms.

Estimated processing and delivery times are provided for guidance and may vary because of:

• Courier delays;
• Public holidays;
• Weather conditions;
• Remote delivery locations;
• Operational disruptions;
• Customer unavailability; or
• Other circumstances beyond our reasonable control.

Once dispatched, eligible orders may be tracked through the order tracking facility available on our website.

Please refer to our Order & Shipping Policy for detailed information regarding processing times, shipping charges and estimated delivery timelines.

11. Promotions, Discounts & Coupon Codes

Promotional offers, discounts, voucher codes and coupon codes may be subject to additional conditions, including validity periods, eligible products, minimum order values, usage limits and stock availability.

Unless expressly stated otherwise:

• Promotions cannot necessarily be combined with other offers.
• Promotional codes have no cash value.
• Discounts cannot be applied retrospectively to previously completed purchases.
• bebelle reserves the right to withdraw or modify a promotion where reasonably necessary.
• Orders involving misuse, duplication or unauthorized application of promotional benefits may be cancelled.

12. Customer Accounts

Customers may be able to create an account on bebellepk.com.

You are responsible for:

• Maintaining the confidentiality of your account credentials;
• Providing accurate account information; and
• Informing us if you believe your account has been accessed without authorization.

bebelle reserves the right to suspend or restrict accounts where there is suspected misuse, fraud or violation of these Terms & Conditions.

13. Intellectual Property

All material available on bebellepk.com, including but not limited to:

• Brand names and logos;
• Product photographs;
• Graphics;
• Designs;
• Website layouts;
• Written content;
• Product descriptions; and
• Marketing material

is owned by, licensed to, or used with authorization by bebelle/Mode Infinite Limited unless otherwise stated.

Such material may not be copied, reproduced, republished, distributed, commercially exploited or used without prior written authorization.

14. Acceptable Use

You agree not to use this website:

• For unlawful or fraudulent purposes;
• To attempt unauthorized access to the website, servers or customer information;
• To introduce viruses, malicious code or other harmful technology;
• To interfere with website functionality;
• To misuse promotions, payment systems or ordering systems; or
• To impersonate another individual or provide deliberately false information.

We reserve the right to restrict access or cancel transactions where misuse is suspected.

15. Third-Party Services

Certain services available through our website, including payment processing, courier delivery, analytics and other functionality, may be provided by third parties.

The availability or performance of these services may therefore be affected by systems outside bebelle’s direct control.

Where you interact directly with a third-party service provider, additional terms and policies of that provider may also apply.

16. Website Availability

We aim to keep bebellepk.com accessible and accurate; however, uninterrupted or error-free operation cannot be guaranteed.

The website may occasionally be unavailable because of maintenance, technical problems, system upgrades or circumstances beyond our control.

We reserve the right to modify, suspend or discontinue parts of the website where reasonably necessary.

17. Limitation of Liability

To the extent permitted under applicable law, bebelle and Mode Infinite Limited will not be responsible for indirect or consequential losses resulting from the use or inability to use our website or services.

Nothing in these Terms & Conditions is intended to exclude or limit any liability or consumer right that cannot legally be excluded under applicable law.

18. Privacy

Your privacy is important to us.

Information collected through our website may be used for purposes including:

• Processing and delivering orders;
• Processing payments;
• Customer service;
• Fraud prevention and transaction verification;
• Website administration;
• Marketing, where applicable; and
• Improving our products and services.

Please review our Privacy Policy for further details regarding how personal information is collected, used and protected.

19. Governing Law

These Terms & Conditions and transactions made through bebellepk.com are governed by the applicable laws of Pakistan.

Any dispute relating to the website, purchases or these Terms & Conditions will be dealt with in accordance with applicable Pakistani law and the jurisdiction of the competent courts.

20. Related Policies

These Terms & Conditions should be read together with the following policies available on our website:

• Exchange Policy
• Order & Shipping Policy
• Privacy Policy

Where a matter is specifically covered by one of these policies, the relevant policy will apply together with these Terms & Conditions.

 

By placing an order through bebellepk.com, you acknowledge that you have read, understood and agreed to these Terms & Conditions and the related policies of the website.